One of our favorite interactions has been with a customer from Little Marsh, Pennsylvania, named Ned. Folks like Ned are the reason we love doing what we do so much. With his permission, we thought we'd share a little of the banter passed back and forth regarding his little sign...
Date: Jul 10, 2018 12:52pm EDT
Message: "Greetings everyone. I received what I assume is the sign I ordered. Quite the packaging. Whew! I'm hopeful that if I stay with it that by this evening I'll have gotten to the sign inside. Wish me luck. I'll keep you posted. Ned"
Sender: The Esterly Family
Date: Jul 10, 2018 4:17pm EDT
Message: "Hahahahaha! I'd assure you its been shipped very safely and securely, but I'm sure you can see that for yourself. Best of luck! And don't forget to pace yourself. :D
Date: Jul 10, 2018 8:36pm EDT
Message: "The Esterly Family,
Good news everyone, good news. Two friends unexpectedly dropped by and I was able to shamefully beg them to help me unwrap the sign. In a mere three hours and twenty-two minutes, WHAM! The sign was half out. And in another fourteen minutes, the sign saw the light of day. I swear, we heard Angels singing. We all just stood there in teary-eyed silence basking in its glow. It's beautiful! First and foremost, kudos and thank you to Veronica. The color is spot on, the handling of the lettering is beyond reproach. I'm ecstatic. What can I say? What did the Pope say to Mikey when he finished the ceiling of the Sistine Chapel? Good job? I hardly doubt it. There just aren't words. Again, thank you. Eh, actually, there is a teensy weensy Esterly (did ya see what I did there?) hiccup though, Veronica. I don't know if your Mom rewrote my request on the work order she gave you or not. I say that because I found that spelling isn't her forte. What I had asked for was, "Parsley, Sage, Rosemary, and Thyme". It's from Paul Simon and Art Garfunkel's, "Scarborough Fair", a song they did way back in the sixties. What I received was, "Paisley, Snail, Rhubarb, and Team". So close! So very close I didn't notice it right away. Nor did anyone else. When I did I thought I'd send it back and request a new, correctly spelled, sign. However, when I closed my eyes and hummed the tune and interjected the words you sent, it still worked surprisingly well! So, I'm gonna keep it! If you'd like, I'll send you weekly tallies of how many people point out this ever so slight discrepancy. You see, just about all my friends are also products of the sixties. At least I think they are? Hey, it was the sixties. Well, I thought you'd like to know. Thank you again for the great sign. And rest assured you'll be contacted for all my future sign needs. Oh, and Kathleen, there's a book you may want to check out. It was written by Daniel Webster. The title escapes me but I'm certain if you Google it you'll know what I mean. ;). Thanks for playin' along folks. It's been fun. I hope it was for you guys as well.
Working with the colors and little details unique to each customers' order has brought such a vivid array of style to our work-space, something that makes both smiles and inspiration contagious! We look forward to seeing the interesting orders and amazing customers that come our way in the weeks to come!